Privacy Policy

1. Introduction

VLeadPage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at vleadpage.com (the "Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and authentication details via Clerk
• Lead Capture Data: Email addresses submitted through landing page forms
• User Settings: Custom domain configurations, CTA preferences, and integration settings
• Payment Information: Processed securely through Stripe (we do not store credit card details)

2.2 Information Automatically Collected

• Usage Data: Page views, video processing activity, and feature usage
• Device Information: IP address, browser type, device type, and user agent
• Cookies: Session cookies, authentication tokens, and visitor tracking cookies

2.3 YouTube Video Data

• Video metadata (title, description, thumbnail)
• Publicly available captions and transcripts
• Video duration and YouTube video ID

3. How We Use Your Information

• Provide, operate, and maintain the Service
• Process YouTube videos and generate AI-powered landing pages
• Manage your account and subscription
• Send service-related notifications (not marketing emails)
• Analyze usage patterns to improve the Service
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Data Sharing and Third-Party Services

We use the following third-party services to operate VLeadPage:

• Clerk: Authentication and user management
  View Clerk Privacy Policy
• Convex: Real-time database and data storage
  View Convex Privacy Policy
• OpenAI: AI-powered content generation (transcripts are sent to OpenAI for processing)
  View OpenAI Privacy Policy
• Stripe: Payment processing
  View Stripe Privacy Policy
• GoHighLevel (Optional): CRM integration when you enable it
  You control when and if data is shared with GHL

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request account deletion at any time, and we will delete your data within 30 days, except where required by law to retain it longer.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Data Portability: Request export of your data
• Opt-Out: Disable analytics tracking (Creator+ plans)

To exercise these rights, contact us at privacy@vleadpage.com

7. Cookies and Tracking

We use cookies for:

• Authentication and session management
• Visitor tracking on landing pages (vl_vid cookie, 7-day rolling window)
• Analytics (Creator and Pro plans only)

You can disable cookies in your browser settings, but this may affect Service functionality.

8. Data Security

We implement industry-standard security measures including encryption, secure authentication via Clerk, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

VLeadPage is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.

10. International Data Transfers

Your data may be processed in the United States or other countries where our service providers operate. By using VLeadPage, you consent to the transfer of your information to countries outside your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date and, if required, by sending you a notification. Continued use of the Service after changes constitutes acceptance of the updated policy.